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Free Shipping above 10,000 INR in India | $200 in USA

Free Shipping above 10,000 INR in India | $200 in USA

Cancellation, Returns & Exchange

Quality

Please be mindful of the fact that because we partner with hand block printers, weavers and embroiderers who use hand techniques and processes, slight aberrations in textile, print, and sewing are part of the character and genuineness of the textile and not a defect. We take great care in quality inspecting our goods before they ship out and are confident that you will love them even more when you see them in person. We want your shopping experience to be hassle free.

In the unlikely event that any merchandise you have purchased is damaged, defective or not in good condition, customers may exchange or return the merchandise as long as it is unused, and in the same condition as he / she purchased it, in its original packaging along with original tags. Please do so within 10 days of receving the product and provide transaction details while requesting refund or exchange.

Possible resolution could be Replacement, Exchange or Refund by  store credit or refund to the bank. 

Unless a product is damaged, return shipping cost will be borne by the buyer. We will initiate refund or exchange process after receiving the product back in our store.

  • Please contact us at [email protected] and provide order id details. Customer Support will confirm the return/exchage request.
  • If you would like to cancel the order before shipping process is initiated then please contact us immediately with order details at [email protected].
  • Please ensure that the product return is initiated within 10 (ten) days of receipt of the article.
  • Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
  • Replacement is subject to availability of stock . In case a Replacement is not available, we will refund the amount for the same.
  • Made-to-order/customized products cannot be replaced or returned.

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